8/8/2012 5:07 PM
I ordered total 20 sets so i can give it out as favors. I received the order about 1 week after i placed the order. When i opened the package, i found 5 sets completely shattered. I went on chat and spoke to a rep (forgot her name), she told me she can only refund because these items cannot be reshipped. Luckily i ordered extra. In the end, i was happy with refund.