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Return Policy

Return for REFUND:  Can be returned within 30 days of receipt of shipment.  Custom made items cannot be returned.  Returns needs to be in resellable condition.  To start the return, CLICK HERE

Return for STORE CREDIT:  Can be returned within 60 days of receipt of shipment.  Custom made items cannot be returned.  Returns needs to be in resellable condition. To start the return, CLICK HERE

Custom made items such as Personalized items or Pew Bows cannot be returned unless item is damaged upon delivery or misspelling due to a mistake made by efavormart.com 

Open item returns – Items returned that are no longer in resellable condition will be subject to a restocking fee based on the condition of the product.  To test a product, please only open 1 item to test first before opening all quantities.  Used items will not be accepted for return.  

Return labels – Return labels will be emailed to you upon the RMA acceptance.   Please allow 1-2 business days for processing and be sure to check spam, the email with the return label will be from UPS.com 

Shipping costs are not refundable.