Returns Information

Our Hassle-Free Returns Promise

Unlike other retailers, we won't penalize you for a return. There's no restocking fee, no deductions & we even offer FREE return labels for your convenience on orders returned for credit!

FREE Returns For Credit

FREE returns for store credit within 180 days of delivery, we cover the return costs! We're with you all the way, so go ahead, shop with confidence!

Returns For Refund

Refund to same payment used, accepted within 60 days of delivery.

Processing Time

Please allow 3-5 business days after returns are received by us.

Return Status

Log into account, go to Orders. Scroll down to bottom to see Return Order History.

Return Labels

For store credit, return labels are FREE.

For refunds, we provide return labels as an option for you to use. In almost all cases, using our return labels is more cost-effective than shipping the item yourself.

Personalized Items

Unfortunately, custom made items can't be returned.

International Customers

Please Contact our Live Chat

Find my Order

Thanks for being an efavormart customer. We've made our industry leading, hassle-free return process as quick & simple as possible!

1). Enter your Order Email & Order Number (I.E. 1234567EFMT), then press search.
2). Select the product, quantity & return reason, then press submit.
3). Select either Credit or Refund, return label or not, then press submit.
4). You'll get an email confirmation in under 15 minutes, along with return label if requested.